Untitled Document The Secret to our Success

Our Philosophy

To provide our customers with a positive personal experience by offering them outstanding service carried out by qualified technicians using the highest quality products and fair prices.

Our Code of Ethics
  • Give you a free visual inspection and cost estimate
  • Make only the necessary repairs
  • Inform you before making any repair not included in estimate
  • Install only first-choice national-branded parts
  • Give you a national warranty, and honour it
  • Return, upon request, all parts which have been replaced
  • Ensure your personalized service, from reception to after-sale service
  • Deliver, on time, a quality job satisfying industry standards at a fair price
  • Give you advice to improve your driving security
  • Offer on-going training to our personnel so they remain at the forefront of technological advancemen
Success

We believe our business is successful because over the last fifty years of experience we have learned by our mistakes, keeping a positive attitude throughout. We also have gained a lot due to the advice and training by our business associates, mainly:

  • Canadian Petrofina
  • Imperial Oil Esso
  • Atlas
  • McKerlie Millen
  • Carquest
  • E.K. Williams Management Institute
  • J. Bowerman (CA-CMA Accounting and Tax Specialist
  • Alain Dubuc (Corporate Lawyer)
  • Bank of Nova Scotia
  • Business Development Bank of Canada
  • Automotive Aftermarket Retailers of Ontario
  • CARS Council
  • IDL Training

and from the advice and experience of our many peers on how to operate a successful business!
Many Thanks to all!